Compare ShoreTel and Cisco - Mar 2022

Shlomi LaviShlomi Lavi / Mar 13, 2022

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Bottom Line: Which is Better - ShoreTel or Cisco?

Cisco is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Cisco (60/100).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. Cisco

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Cisco: Cisco Systems, Inc. is an American multinational corporation headquartered in San Jose, California, United States, that designs, manufactures, and sells networking equipment.The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 100...

Who is more expensive? ShoreTel or Cisco Hosted Collaboration Solution?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Cisco Hosted Collaboration Solution.

ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Cisco Hosted Collaboration Solution accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software.

Bottom line: Cisco Hosted Collaboration Solution is more expensive than ShoreTel.

Which software includes more/better features?

We've compared ShoreTel Vs. Cisco based on some of the most important and required VoIP features.

ShoreTel: We are still working to collect the list of features for ShoreTel.

Cisco Hosted Collaboration Solution: We are still working to collect the list of features for Cisco Hosted Collaboration Solution.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, and Cisco Hosted Collaboration Solution's target customer size include: Small, medium and large size businesses.



ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients.

Cisco Hosted Collaboration Solution

ITQlick rating
(2.8/5)

Cisco Hosted Collaboration Solution is a cloud-based business phone systems software that allows administrators to unify their organization’s communications, including messaging, presence and chat, as well as o...

Categories: .

Compare specifications

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

Cisco Hosted Collaboration Solution: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Compare
Cisco
ITQlick rating
2.8/5
Score
60/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
Review
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.