Shlomi Lavi /
Mar 13, 2022
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Bottom Line: Which is Better - ShoreTel or MightyCall?
ShoreTel is more expensive to implement (TCO) than MightyCall, and ShoreTel is rated higher (92/100) than MightyCall (77/100). MightyCall offers users more features (5) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. MightyCall
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
MightyCall: MightyCall is a technology company based in Seattle that simplifies the world of customer experience and call centers so that businesses large and small can focus on customer satisfaction.
Using the power of mobile Apps and the Cloud, MightyCall has made the difficult easy by creating a unified platform to help entrepreneurs, fast growing start...
Who is more expensive? ShoreTel or MightyCall?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and MightyCall.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. MightyCall price starts at $9 per user/month , When comparing MightyCall to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: ShoreTel is more expensive than MightyCall.
Which software includes more/better features?
We've compared ShoreTel Vs. MightyCall based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
MightyCall: Call Recording, IVR (Interactive Voice Response), Outbound IVR, VoIP, IVR.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and MightyCall's target customer size include: SMBs.