Compare ShoreTel and MightyCall - Mar 2022

Shlomi LaviShlomi Lavi / Mar 13, 2022

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Bottom Line: Which is Better - ShoreTel or MightyCall?

ShoreTel is more expensive to implement (TCO) than MightyCall, and ShoreTel is rated higher (92/100) than MightyCall (77/100). MightyCall offers users more features (5) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. MightyCall

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

MightyCall: MightyCall is a technology company based in Seattle that simplifies the world of customer experience and call centers so that businesses large and small can focus on customer satisfaction. Using the power of mobile Apps and the Cloud, MightyCall has made the difficult easy by creating a unified platform to help entrepreneurs, fast growing start...

Who is more expensive? ShoreTel or MightyCall?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and MightyCall.

ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. MightyCall price starts at $9 per user/month , When comparing MightyCall to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: ShoreTel is more expensive than MightyCall.

Which software includes more/better features?

We've compared ShoreTel Vs. MightyCall based on some of the most important and required VoIP features.

ShoreTel: We are still working to collect the list of features for ShoreTel.

MightyCall: Call Recording, IVR (Interactive Voice Response), Outbound IVR, VoIP, IVR.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, and MightyCall's target customer size include: SMBs.



ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients.

MightyCall

ITQlick rating
(4/5)

starts at $9 per user/month

MightyCall is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. MightyCall received a rating of 4 from ITQlick team. The software cost is considered affor...

Categories: Business Phone Systems, Call Recording, Cloud PBX, SIP Clients, UCaaS Providers.

Compare specifications

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

MightyCall: 5 Features

Call Recording
IVR (Interactive Voice Response)
Outbound IVR
VoIP
IVR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Compare
MightyCall
ITQlick rating
4/5
Score
77/100
Pricing
2.2/10
License pricing
$9 per user/month
Functionality
16
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.