Compare ShoreTel and Nextiva Office - Mar 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - ShoreTel or Nextiva Office?

ShoreTel is more expensive to implement (TCO) than Nextiva Office, and ShoreTel is rated higher (92/100) than Nextiva Office (75/100). Nextiva Office offers users more features (5) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. Nextiva

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? ShoreTel or Nextiva Office?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Nextiva Office.

ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Nextiva Office price starts at $14.95 per user/month , When comparing Nextiva Office to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: ShoreTel cost is around the same cost of Nextiva Office.

Which software includes more/better features?

We've compared ShoreTel Vs. Nextiva Office based on some of the most important and required VoIP features.

ShoreTel: We are still working to collect the list of features for ShoreTel.

Nextiva Office: Call Center, Call Waiting, Telephony, VoIP, IVR.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, The typical users of Nextiva Office are those under the small (typically with 10-100 employees) and medium-sized businesses (typically with 100-1,000 employees) that take benefits from the industry of IT, data hosting and related information services, mainly of the VoIP and business phone solutions.