Shlomi Lavi /
Mar 13, 2022
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Bottom Line: Which is Better - ShoreTel or RTW Voice?
RTW Voice is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than RTW Voice (62/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. RTW Hosting
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
RTW Hosting: RTW Hosting have provided integrated remote desktop hosted business solutions to over 500 clients worldwide delivering, enabling them to have secure unrestricted 24x7 access to their key business applications anywhere in the world from virtually any device over the cloud.
Few businesses rely soley on Microsoft Office to function, that is why we...
Who is more expensive? ShoreTel or RTW Voice?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and RTW Voice.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. RTW Voice accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software.
Bottom line: RTW Voice is more expensive than ShoreTel.
Which software includes more/better features?
We've compared ShoreTel Vs. RTW Voice based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
RTW Voice: We are still working to collect the list of features for RTW Voice.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and RTW Voice's target customer size include: SMBs.