Shlomi Lavi /
Mar 13, 2022
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Bottom Line: Which is Better - ShoreTel or Telnyx?
ShoreTel is more expensive to implement (TCO) than Telnyx, and ShoreTel is rated higher (92/100) than Telnyx (62/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Telnyx
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Telnyx: Telnyx provides a cloud-based platform that offers access to carrier grade voice services over the internet. We are focused on enabling a communication fabric for developers and platforms to integrate voice, messaging and other forms of rich communication into their applications and to facilitate that communication universally.
Who is more expensive? ShoreTel or Telnyx?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Telnyx.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Telnyx accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software.
Bottom line: ShoreTel cost is around the same cost of Telnyx.
Which software includes more/better features?
We've compared ShoreTel Vs. Telnyx based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Telnyx: We are still working to collect the list of features for Telnyx.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and Telnyx's target customer size include: SMBs.