Shlomi Lavi /
Jan 27, 2023
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Bottom Line: Which is Better - ShoreTel or Telzio?
ShoreTel is more expensive to implement (TCO) than Telzio, and ShoreTel is rated higher (92/100) than Telzio (80/100). Telzio offers users more features (5) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Telzio Inc.
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Telzio Inc.: Telzio is the best way to get reliable and robust telephone communications in the cloud. We build forward-thinking solutions and handle billions of calls for leading companies around the world.
Who is more expensive? ShoreTel or Telzio?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Telzio.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Telzio price starts at $50 per month , When comparing Telzio to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: ShoreTel is more expensive than Telzio.
Which software includes more/better features?
We've compared ShoreTel Vs. Telzio based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Telzio: Call Center, Data integration, Voice & Data Integration, Telephony, VoIP.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, Small (with 10 to 200 employees) or medium-sized businesses (200 to 1,000 employees) are the typical users of Telzio.