Compare ShoreTel and Telzio - Jan 2023

Shlomi LaviShlomi Lavi / Jan 27, 2023

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Bottom Line: Which is Better - ShoreTel or Telzio?

ShoreTel is more expensive to implement (TCO) than Telzio, and ShoreTel is rated higher (92/100) than Telzio (80/100). Telzio offers users more features (5) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. Telzio Inc.

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Telzio Inc.: Telzio is the best way to get reliable and robust telephone communications in the cloud. We build forward-thinking solutions and handle billions of calls for leading companies around the world.

Who is more expensive? ShoreTel or Telzio?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Telzio.

ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Telzio price starts at $50 per month , When comparing Telzio to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: ShoreTel is more expensive than Telzio.

Which software includes more/better features?

We've compared ShoreTel Vs. Telzio based on some of the most important and required VoIP features.

ShoreTel: We are still working to collect the list of features for ShoreTel.

Telzio: Call Center, Data integration, Voice & Data Integration, Telephony, VoIP.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, Small (with 10 to 200 employees) or medium-sized businesses (200 to 1,000 employees) are the typical users of Telzio.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients.

Telzio

ITQlick rating
(5/5)

starts at $50 per month

Telzio offers users with comprehensive phone systems that will work with any type of business. This cloud-based system ensures that every call the user will make will be a good call.

Categories: Business Phone Systems, Call Monitoring, Cloud PBX, SIP Clients, UCaaS Providers.

Compare specifications

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

Telzio: 5 Features

Call Center
Data integration
Voice & Data Integration
Telephony
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Compare
Telzio
ITQlick rating
5/5
Score
80/100
Pricing
2/10
License pricing
$50 per month
Functionality
13
Review
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.