Compare SmartSupport and Glip Software - Oct 2022
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Bottom Line: Which is Better - SmartSupport or Glip Software?
SmartSupport is more expensive to implement (TCO) than Glip Software, and Glip Software is rated higher (82/100) than SmartSupport (78/100). SmartSupport offers users more features (17) than Glip Software (5).
Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Safeharbor Knowledge Solutions Vs. RingCentral
Safeharbor Knowledge Solutions: Safeharbor Knowledge Solutions is a provider of forums & knowledge base software tools and knowledge management solutions. Our applications optimize knowledge base content, simplify knowledge base and forum management, and help organizations maximize their support channel ROI. Set up a knowledge base on your website in minutes and start deflecting ...
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Who is more expensive? SmartSupport or Glip Software?
The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SmartSupport and Glip Software.
SmartSupport price starts at $199 per user/month , On a scale between 1 to 10 SmartSupport is rated 8, which is higher than the average cost of Knowledge Management software. Glip Software price starts at $19.99 per user/month , When comparing Glip Software to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.
Bottom line: SmartSupport is more expensive than Glip Software.
Which software includes more/better features?
We've compared SmartSupport Vs. Glip Software based on some of the most important and required Knowledge Management features.
SmartSupport: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Change Management, Document Management, Email Integration, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Remote Control Access, Reporting.
Glip Software: Workforce Management, Project Management, Task Management, Events Calendar, Web Portal.
Target customer size
SmartSupport is a SaaS solution that can scale to address any business size that needs support for knowledge management. and Glip Software's target customer size include: Small, medium and large size businesses.
Glip Software
starts at $19.99 per user/month
Glip is a team collaboration software for business teams to collaborate and share files, manage, create and track tasks, boost team communication, and get updates on tasks.
Compare PricingCompare specifications
SmartSupport Specifications
ITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Knowledge Management -> SmartSupport review |
Company: | Safeharbor Knowledge Solutions |
Pricing: | starts at $199 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | SmartSupport review, SmartSupport pricing, SmartSupport alternatives |
Glip Software Specifications
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Remote Support -> Glip Software review |
Company: | RingCentral |
Pricing: | starts at $19.99 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Glip Software review, Glip Software pricing, Glip Software alternatives |
Compare features
SmartSupport: 17 Features
Glip Software: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.