Compare SmartSupport and Splashtop Business - Oct 2022
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Bottom Line: Which is Better - SmartSupport or Splashtop Business?
SmartSupport is more expensive to implement (TCO) than Splashtop Business, and Splashtop Business is rated higher (84/100) than SmartSupport (78/100). SmartSupport offers users more features (17) than Splashtop Business (0).
Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Safeharbor Knowledge Solutions Vs. Splashtop Inc.
Safeharbor Knowledge Solutions: Safeharbor Knowledge Solutions is a provider of forums & knowledge base software tools and knowledge management solutions. Our applications optimize knowledge base content, simplify knowledge base and forum management, and help organizations maximize their support channel ROI. Set up a knowledge base on your website in minutes and start deflecting ...
Splashtop Inc.: Splashtop Inc. delivers the best-in-class cross-screen productivity and collaboration experience, bridging smartphones, tablets, computers, TVs, and clouds. Splashtop remote desktop enables people to access and control their favorite apps, files, and data via their mobile devices. More than 14 million users have downloaded Splashtop from app stores...
Who is more expensive? SmartSupport or Splashtop Business for Remote Support?
The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SmartSupport and Splashtop Business for Remote Support.
SmartSupport price starts at $199 per user/month , On a scale between 1 to 10 SmartSupport is rated 8, which is higher than the average cost of Knowledge Management software. Splashtop Business for Remote Support price starts at $5 per month , When comparing Splashtop Business for Remote Support to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.
Bottom line: SmartSupport is more expensive than Splashtop Business for Remote Support.
Which software includes more/better features?
We've compared SmartSupport Vs. Splashtop Business based on some of the most important and required Knowledge Management features.
SmartSupport: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Change Management, Document Management, Email Integration, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Remote Control Access, Reporting.
Splashtop Business for Remote Support: We are still working to collect the list of features for Splashtop Business for Remote Support.
Target customer size
SmartSupport is a SaaS solution that can scale to address any business size that needs support for knowledge management. and Splashtop Business for Remote Support's target customer size include: Small, medium and large size businesses.
Splashtop Business
starts at $5 per month
Splashtop is a remote support app designed to enable teams and individuals to remotely access and control their work pc from any internet-enabled device.
Compare PricingCompare specifications
SmartSupport Specifications
ITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Knowledge Management -> SmartSupport review |
Company: | Safeharbor Knowledge Solutions |
Pricing: | starts at $199 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | SmartSupport review, SmartSupport pricing, SmartSupport alternatives |
Splashtop Business Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Remote Support -> Splashtop Business review |
Company: | Splashtop Inc. |
Pricing: | starts at $5 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Splashtop Business review, Splashtop Business pricing, Splashtop Business alternatives |
Compare features
SmartSupport: 17 Features
Splashtop Business for Remote Support: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.