Shlomi Lavi /
Feb 28, 2023
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Bottom Line: Which is Better - SolarWinds Web Help Desk or monday.com?
monday.com is more expensive to implement (TCO) than SolarWinds Web Help Desk, and monday.com is rated higher (98/100) than SolarWinds Web Help Desk (77/100). monday.com offers users more features (35) than SolarWinds Web Help Desk (0). There is a clear winner in this case and it is monday.com!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SolarWinds Vs. monday.com
SolarWinds: Since our founding in 1999, SolarWinds’ (NYSE: SWI) mission has been to provide purpose-built products that are designed to make IT professionals’ jobs easier. We offer value-driven products and tools that solve a broad range of IT management challenges – whether those challenges are related to networks, servers, applications, storage or virtualiza...
monday.com: Founded in 2012 and launched as an independent startup in February 2014, monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that ...
Who is more expensive? SolarWinds Web Help Desk or monday.com?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Web Help Desk and monday.com.
SolarWinds Web Help Desk price starts at $376 per license , On a scale between 1 to 10 SolarWinds Web Help Desk is rated 4, which is lower than the average cost of Help Desk software. monday.com price starts at $10 per seat/month , When comparing monday.com to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: SolarWinds Web Help Desk cost is around the same cost of monday.com.
Which software includes more/better features?
We've compared SolarWinds Web Help Desk Vs. monday.com based on some of the most important and required Help Desk features.
SolarWinds Web Help Desk: We are still working to collect the list of features for SolarWinds Web Help Desk.
monday.com: Basic Reports, Chat, Customizable Categories, Dashboard, HR Analytics.
Target customer size
SolarWinds Web Help Desk's typical customers include: Small, medium and large size businesses,
Monday.