Compare Tidio Chat and Pure Chat - Mar 2022

Shlomi LaviShlomi Lavi / Mar 21, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Tidio Chat or Pure Chat?

Tidio Chat is more expensive to implement (TCO) than Pure Chat, and Pure Chat is rated higher (90/100) than Tidio Chat (79/100).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Tidio Ltd. Vs. Pure Chat, Inc.

Tidio Ltd.: Tidio Ltd. was established in 2013. Our primary focus is on the creation and development of SaaS (Software as a Service). Our current portfolio consists of 3 positions: Tidio Elements (a website editing tool), Tidio Chat (a Live Chat solution) and Tidio Live (a Marketing Automation resource). Our company is registered in London, Great Britain wh...

Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...

Who is more expensive? Tidio Chat or Pure Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Tidio Chat and Pure Chat.

Tidio Chat price starts at $15 per month , On a scale between 1 to 10 Tidio Chat Software is rated 2, which is much lower than the average cost of Chat software. Pure Chat price starts at $39 per month , When comparing Pure Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Tidio Chat cost is around the same cost of Pure Chat.

Which software includes more/better features?

We've compared Tidio Chat Vs. Pure Chat based on some of the most important and required Chat features.

Tidio Chat: We are still working to collect the list of features for Tidio Chat.

Pure Chat: We are still working to collect the list of features for Pure Chat.

Target customer size

Tidio Chat's typical customers include: SMBs, The software is a most viable solution for small and medium sized businesses.

Tidio Chat

ITQlick rating
(3.2/5)

starts at $15 per month

Tidio Chat Software is a leading cloud-based Chat software, it is designed to support small and medium size business. Tidio Chat Software received a rating of 3.2 from ITQlick team. The software cost is conside...

Categories: Mobile, CRM, Banking CRM, Casino CRM.

Pure Chat

ITQlick rating
(4.6/5)

starts at $39 per month

Pure Chat is a web based live chat solution for small and medium sized businesses. It offers such capabilities as assignment management, customizable branding, transfers and routing, and others. The software wa...

Categories: Customer Success, Chat, Scheduling, Sales, Lead Management.

Compare specifications

Compare features

Tidio Chat: 0 Features

We are working to collect the list of features

Pure Chat: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Tidio Ch...
ITQlick rating
3.2/5
Score
79/100
Pricing
3/10
License pricing
$15 per month
Functionality
20
Compare
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.