Compare Pure Chat and Tidio Chat - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Pure Chat or Tidio Chat?

Tidio Chat is more expensive to implement (TCO) than Pure Chat, and Pure Chat is rated higher (90/100) than Tidio Chat (79/100).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pure Chat, Inc. Vs. Tidio Ltd.

Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...

Tidio Ltd.: Tidio Ltd. was established in 2013. Our primary focus is on the creation and development of SaaS (Software as a Service). Our current portfolio consists of 3 positions: Tidio Elements (a website editing tool), Tidio Chat (a Live Chat solution) and Tidio Live (a Marketing Automation resource). Our company is registered in London, Great Britain wh...

Who is more expensive? Pure Chat or Tidio Chat Software?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pure Chat and Tidio Chat Software.

Pure Chat price starts at $39 per month , On a scale between 1 to 10 Pure Chat is rated 2, which is much lower than the average cost of Chat software. Tidio Chat Software price starts at $15 per month , When comparing Tidio Chat Software to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Pure Chat cost is around the same cost of Tidio Chat Software.

Which software includes more/better features?

We've compared Pure Chat Vs. Tidio Chat based on some of the most important and required Chat features.

Pure Chat: We are still working to collect the list of features for Pure Chat.

Tidio Chat Software: We are still working to collect the list of features for Tidio Chat Software.

Target customer size

The software is a most viable solution for small and medium sized businesses. and Tidio Chat Software's target customer size include: SMBs.