Compare Uservoice Feedback Site and AffinityLive Sync - Sep 2022

Shlomi Lavi

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Bottom Line: Which is Better - Uservoice Feedback Site or AffinityLive Sync?

AffinityLive Sync is more expensive to implement (TCO) than Uservoice Feedback Site, and AffinityLive Sync is rated higher (86/100) than Uservoice Feedback Site (74/100). AffinityLive Sync offers users more features (3) than Uservoice Feedback Site (2).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Uservoice Vs. AffinityLive

Uservoice: We give a $*#& about our customers. Okay, so maybe a dirty word isn’t the most refined way to describe how much we care about our customers and love what we do, but it captures our passion for providing support that’s human. And humane. We talk to our users because we want to understand the features they value most and build the tools that make ...

AffinityLive: AffinityLive was initially developed as internal system for a fast growing professional service, which was struggling to manage sales, projects, service and billing. Find out how, by working with professional service businesses all over the world, our team has refined AffinityLive to deliver solutions to intractable business challenges.

Who is more expensive? Uservoice Feedback Site or AffinityLive Sync?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Uservoice Feedback Site and AffinityLive Sync.

Uservoice Feedback Site price starts at $499 per month , On a scale between 1 to 10 Uservoice Feedback Site is rated 2, which is much lower than the average cost of Help Desk software. AffinityLive Sync price starts at $24 per 5 users/month , When comparing AffinityLive Sync to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Uservoice Feedback Site cost is around the same cost of AffinityLive Sync.

Which software includes more/better features?

We've compared Uservoice Feedback Site Vs. AffinityLive Sync based on some of the most important and required Help Desk features.

Uservoice Feedback Site: Knowledge Base/FAQ, Mobile Integration.

AffinityLive Sync: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Uservoice Feedback Site is ideal for medium and large sized business that intend to offer proper customer support and to gain a clear insight into customer experiences and feedback. Main customer base of the software comes from small and medium businesses.