Shlomi Lavi / May 14, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Uservoice Feedback Site is more expensive to implement (TCO) than devContact, and devContact is rated higher (85/100) than Uservoice Feedback Site (74/100). Uservoice Feedback Site offers users more features (2) than devContact (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Uservoice: We give a $*#& about our customers. Okay, so maybe a dirty word isn’t the most refined way to describe how much we care about our customers and love what we do, but it captures our passion for providing support that’s human. And humane. We talk to our users because we want to understand the features they value most and build the tools that make ...
devContact: Cut down on your support tickets with a built-in help desk module comprising FAQs and Knowledge-base. Customers can perform keyword search to find solutions to their problems.
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Uservoice Feedback Site and devContact.
Uservoice Feedback Site price starts at $499 per month , On a scale between 1 to 10 Uservoice Feedback Site is rated 2, which is much lower than the average cost of Help Desk software. devContact price starts at $9.99 per month , When comparing devContact to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Uservoice Feedback Site cost is around the same cost of devContact.
We've compared Uservoice Feedback Site Vs. devContact based on some of the most important and required Help Desk features.
Uservoice Feedback Site: Knowledge Base/FAQ, Mobile Integration.
devContact: We are still working to collect the list of features for devContact.
Uservoice Feedback Site is ideal for medium and large sized business that intend to offer proper customer support and to gain a clear insight into customer experiences and feedback. and devContact's target customer size include: Small businesses and start ups.
starts at $499 per month
Uservoice is a SaaS solution that enables users to receive customer feedback and a way to respond to customer request tickets. Uservoice Feedback Site enables users to listen to their customers’ concerns and pr...
Compare Pricingstarts at $9.99 per month
devContact is a help desk software designed as an online solution to help handle user retention, feedbacks, bad reviews, and customer support problems.
Compare Pricing| ITQlick Score: | 74/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> Uservoice Feedback Site review |
| Company: | Uservoice |
| Pricing: | starts at $499 per month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Uservoice Feedback Site review, Uservoice Feedback Site pricing, Uservoice Feedback Site alternatives |
| ITQlick Score: | 85/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> devContact review |
| Company: | devContact |
| Pricing: | starts at $9.99 per month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Mobile |
| Links: | devContact review, devContact pricing, devContact alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.