Shlomi Lavi /
Jul 28, 2022
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Bottom Line: Which is Better - Uservoice Feedback Site or FuseDesk?
FuseDesk is more expensive to implement (TCO) than Uservoice Feedback Site, and FuseDesk is rated higher (91/100) than Uservoice Feedback Site (74/100). FuseDesk offers users more features (6) than Uservoice Feedback Site (2).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Uservoice Vs. Asandia Corp
Uservoice: We give a $*#& about our customers.
Okay, so maybe a dirty word isn’t the most refined way to describe how much we care about our customers and love what we do, but it captures our passion for providing support that’s human. And humane. We talk to our users because we want to understand the features they value most and build the tools that make ...
Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy.
On the tech side of things, we help businesses with custom Infusionsoft applications and i...
Who is more expensive? Uservoice Feedback Site or FuseDesk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Uservoice Feedback Site and FuseDesk.
Uservoice Feedback Site price starts at $499 per month , On a scale between 1 to 10 Uservoice Feedback Site is rated 2, which is much lower than the average cost of Help Desk software. FuseDesk price starts at $39 per seat/month , When comparing FuseDesk to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: FuseDesk is more expensive than Uservoice Feedback Site.
Which software includes more/better features?
We've compared Uservoice Feedback Site Vs. FuseDesk based on some of the most important and required Help Desk features.
Uservoice Feedback Site: Knowledge Base/FAQ, Mobile Integration.
FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling.
Target customer size
Uservoice Feedback Site is ideal for medium and large sized business that intend to offer proper customer support and to gain a clear insight into customer experiences and feedback. and FuseDesk's target customer size include: Start up, Small business, Medium business.