Compare XSellco Fusion and SolarWinds Service Desk - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - XSellco Fusion or SolarWinds Service Desk?

SolarWinds Service Desk is more expensive to implement (TCO) than XSellco Fusion, and SolarWinds Service Desk is rated higher (94/100) than XSellco Fusion (80/100). SolarWinds Service Desk offers users more features (18) than XSellco Fusion (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

XSellco Software Limited. Vs. Samanage

XSellco Software Limited.: XSellco is the brainchild of internet entrepreneur Ray Nolan. Ray built, or helped build, some of the world’s largest online businesses. He founded Hostelworld, Coretime, XSellco as well as chairing Skyscanner, Asavie, WhatClinic and others. These businesses have combined values of over $3 Billion dollars. The common theme throughout these busines...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? XSellco Fusion or SolarWinds?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for XSellco Fusion and SolarWinds.

XSellco Fusion price starts at $85 per month , On a scale between 1 to 10 XSellco Fusion is rated 2, which is much lower than the average cost of Help Desk software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Help Desk software cost.

Bottom line: SolarWinds is more expensive than XSellco Fusion.

Which software includes more/better features?

We've compared XSellco Fusion Vs. SolarWinds Service Desk based on some of the most important and required Help Desk features.

XSellco Fusion: We are still working to collect the list of features for XSellco Fusion.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

XSellco Fusion can cater the needs of freelancers, small businesses (1-20 employees), mid-sized companies (10-100 employees), and large enterprises (100+ employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of help desk and IT. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.