Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - Zoho Assist or Netop Remote Control?
Netop Remote Control is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than Netop Remote Control (77/100). Both tools offer the same amount of features.
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. netop
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
netop: Netop creates technology that minimizes cost, mitigates security risks and helps improve service, support and end user experience. Our solutions comprise best-of-breed secure remote access and live chat solutions that add efficiency and value to their internal or external customer support teams. In putting these tools at the fingertips of their ser...
Who is more expensive? Zoho Assist or Netop Remote Control?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Assist and Netop Remote Control.
Zoho Assist price starts at $10 per technician/month , On a scale between 1 to 10 Zoho Assist is rated 2, which is much lower than the average cost of Remote Support software. Netop Remote Control price starts at $27 per device/year , When comparing Netop Remote Control to its competitors, the software is rated 6 - similar to the average Remote Support software cost.
Bottom line: Netop Remote Control is more expensive than Zoho Assist.
Which software includes more/better features?
We've compared Zoho Assist Vs. Netop Remote Control based on some of the most important and required Remote Support features.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
Netop Remote Control: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries. and Netop Remote Control's target customer size include: Start up, Small business, Medium business, Large business.