Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - Zoho Assist or Proxy Networks?
Proxy Networks is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than Proxy Networks (56/100). Both tools offer the same amount of features.
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. Proxy Networks
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Proxy Networks: Proxy Networks, Inc., formerly a division of Juniper Networks, Inc., has been a leading provider of innovative remote support software for more than 15 years. PROXY Pro remote desktop software includes: Remote access software tools to reach remote PCs anywhere, anytime; remote control software tools to resolve support issues quickly and collaborati...
Who is more expensive? Zoho Assist or Proxy Networks?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Assist and Proxy Networks.
Zoho Assist price starts at $10 per technician/month , On a scale between 1 to 10 Zoho Assist is rated 2, which is much lower than the average cost of Remote Support software. Proxy Networks price starts at $10 per user/month , When comparing Proxy Networks to its competitors, the software is rated 2 - much lower than the average Remote Support software cost.
Bottom line: Zoho Assist cost is around the same cost of Proxy Networks.
Which software includes more/better features?
We've compared Zoho Assist Vs. Proxy Networks based on some of the most important and required Remote Support features.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
Proxy Networks: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries. and Proxy Networks's target customer size include: Small, medium and large size businesses.