Compare Zoho CRM and BNTouch Mortgage CRM - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - Zoho CRM or BNTouch Mortgage CRM?

BNTouch Mortgage CRM is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than BNTouch Mortgage CRM (83/100). Both tools offer the same amount of features.

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zoho Vs. BNTouch, Inc

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

BNTouch, Inc: BNTouch, Inc was founded in August 2004. We launched a single product – BNTouch Mortgage CRM, a mortgage specific hosted CRM solution for banks and mortgage offices of any size. Since the launch we’ve worked closely with over 1000 companies ranging between 1 to 1000+ employees. BNTouch Mortgage CRM is the result of 9+ years of development and op...

Who is more expensive? Zoho CRM or BNTouch Mortgage CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and BNTouch Mortgage CRM.

Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. BNTouch Mortgage CRM price starts at $148 per user/month , When comparing BNTouch Mortgage CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Zoho CRM cost is around the same cost of BNTouch Mortgage CRM.

Which software includes more/better features?

We've compared Zoho CRM Vs. BNTouch Mortgage CRM based on some of the most important and required CRM features.

Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.

BNTouch Mortgage CRM: Campaign Dashboard, Dashboards, Lead Management, Marketing Automation, Remote Access.

Target customer size

Zoho CRM is focused on startup to medium firms in different markets. The design of BNTouch Mortgage CRM is tailor-made to suit the mortgage industry.



Zoho CRM

ITQlick rating
(4.2/5)

starts at $14 per user/month

Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Relationship Management.

BNTouch Mortgage CRM

ITQlick rating
(4/5)

starts at $148 per user/month

BNTouch Mortgage CRM is customer relations management software that specially designed for mortgage providers.  This comprehensive CRM system offers mortgage brokers and financial institutions all the solutions...

Categories: CRM, Channel Management, Complaint Management, Customer Loyalty, Lead Generation.

Compare specifications

Compare features

Zoho CRM: 16 Features

Billing/Invoicing
Campaign Dashboard
Campaign Management
Contact Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Document Management
Email Marketing
Knowledge Base
Lead Management
Multi-Language
Social Advertising
Social Media
Workflow Rules & Management

BNTouch Mortgage CRM: 16 Features

Campaign Dashboard
Dashboards
Lead Management
Marketing Automation
Remote Access
Sales Automation
Social Advertising
Social Media
Campaign Management
Campaign Performance Reports
Email Marketing
Email Performance Reports
Lead Management
Lead Tracking
Marketing Automation
Sales and CRM Integration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Compare
BNTouch ...
ITQlick rating
4/5
Score
83/100
Pricing
3.8/10
License pricing
$148 per user/month
Functionality
27
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.