Shlomi Lavi /
Mar 07, 2023
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Zoho CRM or Click2Coach Workforce?
Click2Coach Workforce is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Click2Coach Workforce (75/100). Zoho CRM offers users more features (16) than Click2Coach Workforce (5). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. Envision
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Envision: Since 1994, Envision has been providing solutions to optimize organizations by turning data from customer communications into action, which makes an intelligent impact on your business and leads to exceptional customer experiences. Data from phone, e-mail, chat and social media interactions can help quickly identify trends, optimize operations and ...
Who is more expensive? Zoho CRM or Click2Coach Cloud Workforce Optimization?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and Click2Coach Cloud Workforce Optimization.
Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. Click2Coach Cloud Workforce Optimization price starts at $25 per month , When comparing Click2Coach Cloud Workforce Optimization to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Click2Coach Cloud Workforce Optimization is more expensive than Zoho CRM.
Which software includes more/better features?
We've compared Zoho CRM Vs. Click2Coach Workforce based on some of the most important and required CRM features.
Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
Click2Coach Cloud Workforce Optimization: Call Recording, Inbound Call Center, Call Center, VoIP, Training.
Target customer size
Zoho CRM is focused on startup to medium firms in different markets. The software is a viable product for businesses of all sizes regardless of their industrial
affiliation.