Shlomi Lavi /
Mar 07, 2023
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Zoho CRM or SAP SuccessFactors?
SAP SuccessFactors is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than SAP SuccessFactors (83/100). Zoho CRM offers users more features (16) than SAP SuccessFactors (5). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. Clicktools
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Clicktools: Founded in 2001, Clicktools was designed to help organizations collect and centralize information and insights in their CRM. By harnessing the power of major CRM systems including Salesforce.com, Oracle CRM On Demand, Microsoft Dynamics CRM and SugarCRM, Clicktools can focus on creating the most powerful, flexible and customizable survey and form ...
Who is more expensive? Zoho CRM or Clicktools For Sugarcrm?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and Clicktools For Sugarcrm.
Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. Clicktools For Sugarcrm price starts at $84.53 per year , When comparing Clicktools For Sugarcrm to its competitors, the software is rated 8 - higher than the average CRM software cost.
Bottom line: Clicktools For Sugarcrm is more expensive than Zoho CRM.
Which software includes more/better features?
We've compared Zoho CRM Vs. SAP SuccessFactors based on some of the most important and required CRM features.
Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
Clicktools For Sugarcrm: Basic Reports, Data Import/Export, Online Customer Support, Inbound Call Center, Outbound Call Center.
Target customer size
Zoho CRM is focused on startup to medium firms in different markets. The software is a viable product for small and medium businesses as well as large enterprises.