Shlomi Lavi /
Mar 07, 2023
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Zoho CRM or Diamond relations CRM?
Diamond relations CRM is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Diamond relations CRM (84/100). Zoho CRM offers users more features (16) than Diamond relations CRM (15). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. Diamond relations CRM
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Diamond relations CRM: Allows your salespeople to close more deals by recording sales related interactions, sharing customer information, and tracking the salesperson’s progress. Diamond Relations captures all customer information into a single system and shares them across the entire company. An opportunity provides information such as their sales stage, the dollar amou...
Who is more expensive? Zoho CRM or Diamond relations CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and Diamond relations CRM.
Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. Diamond relations CRM price starts at $35 per user/month , When comparing Diamond relations CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Zoho CRM cost is around the same cost of Diamond relations CRM.
Which software includes more/better features?
We've compared Zoho CRM Vs. Diamond relations CRM based on some of the most important and required CRM features.
Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
Diamond relations CRM: Campaign Dashboard, Contact Management, Customer Database, Customer Self Service Portal, Customer Service.
Target customer size
Zoho CRM is focused on startup to medium firms in different markets. Diamond Relations CRM is especially designed for jewelers and stores selling jewelry exclusively.