Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Zoho CRM or GoldMine Voice?
GoldMine Voice is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than GoldMine Voice (78/100). Zoho CRM offers users more features (16) than GoldMine Voice (5). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. GoldMine
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
GoldMine: Headquartered in Milpitas, CA., USA, GoldMine is a division of FrontRange Solutions. GoldMine is a leading provider of mobile relationship management solutions for small businesses worldwide. Over 1 million users have selected GoldMine to help them manage over 1 billion relationships. GoldMine has been selected by businesses in more than 80 vertica...
Who is more expensive? Zoho CRM or GoldMine Voice?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and GoldMine Voice.
Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. GoldMine Voice price starts at $65 per user/month , When comparing GoldMine Voice to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: GoldMine Voice is more expensive than Zoho CRM.
Which software includes more/better features?
We've compared Zoho CRM Vs. GoldMine Voice based on some of the most important and required CRM features.
Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
GoldMine Voice: Auto Dialer, CRM with Call Center, CTI (Computer Telephony Integration), Speed-Dial, Voice & Data Integration.
Target customer size
Zoho CRM is focused on startup to medium firms in different markets. GoldMine Voice designs solutions for your sales and support teams to leverage the customer calling experience into a revenue generating stream for the company.