Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Zoho CRM or 4me?
4me is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than 4me (84/100). Zoho CRM offers users more features (16) than 4me (3). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. ITRP Institute, Inc.
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
ITRP Institute, Inc.: ITRP is a premium IT service management application service. It is the only ITSM solution that tracks both end-to-end SLAs and the SLAs with external service providers.
ITRP also offers the most intuitive user interface of any enterprise-class ITSM application and delivers the fastest response times for organizations that operate globally.ITRP a...
Who is more expensive? Zoho CRM or ITRP?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and ITRP.
Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. ITRP price starts at $29.99 per month , When comparing ITRP to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Zoho CRM cost is around the same cost of ITRP.
Which software includes more/better features?
We've compared Zoho CRM Vs. 4me based on some of the most important and required CRM features.
Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
ITRP: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Zoho CRM is focused on startup to medium firms in different markets. Customers of the software mainly come from small and medium business range.