Shlomi Lavi /
Mar 07, 2023
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Zoho CRM or KiteDesk?
KiteDesk is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than KiteDesk (77/100). Zoho CRM offers users more features (16) than KiteDesk (0). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. KiteDesk
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
KiteDesk: Our ultimate goal is to drive results for you. More specifically, we promise to deliver you more leads with less work. We understand that year in and year out, lead generation is the biggest challenge facing salespeople. We are committed to solving that challenge by helping you with a smarter way to prospect.
Sale Management, you benefit from t...
Who is more expensive? Zoho CRM or KiteDesk?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and KiteDesk.
Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. KiteDesk price starts at $132.30 per month , When comparing KiteDesk to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: KiteDesk is more expensive than Zoho CRM.
Which software includes more/better features?
We've compared Zoho CRM Vs. KiteDesk based on some of the most important and required CRM features.
Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
KiteDesk: We are still working to collect the list of features for KiteDesk.
Target customer size
Zoho CRM is focused on startup to medium firms in different markets. and KiteDesk's target customer size include: Small, medium and large size businesses.