Compare Zoho CRM and Soffront CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Zoho CRM or Soffront CRM?

Soffront CRM is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Soffront CRM (85/100). Zoho CRM offers users more features (16) than Soffront CRM (3). There is a clear winner in this case and it is Zoho CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zoho Vs. Soffront Software Inc.

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Soffront Software Inc.: Soffront offers the highest adoption rate in the industry. According to a 2011 report by CSO Insights, 38% of the Small & Medium Businesses have achieved 75%+ CRM adoption rates. Whereas Soffront customer survey shows 100% of Soffront customers have achieved 75%+ adoption rates. We attribute our highest adoption rate to two main reasons: End user e...

Who is more expensive? Zoho CRM or Soffront CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and Soffront CRM.

Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. Soffront CRM price starts at $38 per user/month , When comparing Soffront CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Zoho CRM cost is around the same cost of Soffront CRM.

Which software includes more/better features?

We've compared Zoho CRM Vs. Soffront CRM based on some of the most important and required CRM features.

Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.

Soffront CRM: Customer Service, Marketing Automation, Sales Automation.

Target customer size

Zoho CRM is focused on startup to medium firms in different markets. Soffront CRM is suitable for small, mid-size companies and large enterprises for marketing, sales, customer service, IT and engineering.