Nutshell Review - why 4.2 stars?

Shlomi Lavi / updated: Jan 09, 2023

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is Nutshell?

Nutshell is an all-in-one customer relationship management (CRM) growth software that aids B2B departments/teams to close more deals. Nutshell comes with a variety of features, some of which are discussed below:

• Sales Automation: The Nutshell CRM Sales Automation feature helps businesses open and close sales round the clock with aided automation through preset actions.
• Pipeline Management: This feature helps sales teams follow leads and manage pipelines seamlessly.
• Email Marketing: Nutshell CRM is fitted with email marketing solutions that provide users with mail templates and automated sequences to reach potential customers. The software also integrates with marketing solutions.
• Contact Management: With the Nutshell CRM Contact Management feature, businesses can store customer details, from call notes to addresses, phone numbers, and mail conversations, giving all sales team members access to customers.
• Reporting and Integration: Businesses can monitor and track progress through custom-built and flexible reporting through the Nutshell Reporting and Integration feature.

The Nutshell CRM company is based in Ann Arbor, Michigan, and operates with about 51 employees. The customer relationship management software for B2B teams was launched in 2010.

Who is it best for?

Customers of the software include organizations of all sizes and a variety of types. It can be deployed in such major industries and domains as web development, technology and software, retail and wholesale, e-commerce, automation and manufacturing, and others. Some notable clients of the software include Melbourne SEO Services, Sixclear, and Blinksale etc.

Main features and functionalities

The software offers comprehensive communication management for phone calls, emails, meetings, and other aspects. It also provides automatic email importing service for Google Apps, IMAP, and other systems. Live display is offered for the most important metrics along with automatic creation of tasks for the automation of core sales processes.

Nutshell maintains contact information and allows instant creation, searching, and editing of information. Email and mobile notifications can be generated for specific activities and notes. Other important capabilities include knowledge management, customer support tracking, customer service integration, and customer service analytics etc.

What is the actual cost?

Nutshell has two pricing plans starting at $19 per user per month. The different plans are Nutshell and Nutshell Pro. All plans offer both monthly and annual contracts.

• Nutshell- Costs $19 per user per month.

• Nutshell Pro- Costs $49 per user per month.

ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Nutshell. You can also find here pricing information from Nutshell's website.

Pros

• The Nutshell platform is easy to use
• Onboarding is excellent, and users get started almost immediately
• Support channels are constructive and effective on Nutshell

Cons

• Bulk data uploads can be problematic on Nutshell
• Contact records are lost when old emails are deleted

How it stacks up?

Access a head to head analysis of Nutshell vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Nutshell right for you or your business?

Nutshell CRM Email Marketing solution is best suited to sales and marketing teams of business-to-business brands, small-scale firms, and midsized enterprises. The software is utilized across different niches and industries, like construction, finance, tech, and marketing. Nutshell has over 25,000 sales teams as customers and has received patronage from Genoskin, Caffè Umbria, and Bloomerang.