Shlomi Lavi /
Mar 28, 2022
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Bottom Line: Which is Better - Talkdesk Call Center or CenterWare Inbound?
Talkdesk Call Center is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than Talkdesk Call Center (75/100). Talkdesk Call Center offers users more features (5) than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk Vs. Nuxiba Technologies
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? Talkdesk Call Center or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk Call Center and CenterWare Inbound.
Talkdesk Call Center price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk Call Center is rated 6, which is similar to the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Talkdesk Call Center is rated 6, which is similar to the average cost of Call Center software.
Bottom line: Talkdesk Call Center is more expensive than CenterWare Inbound.
Which software includes more/better features?
We've compared Talkdesk Call Center Vs. CenterWare Inbound based on some of the most important and required Call Center features.
Talkdesk Call Center: Chat, Call Queue Management, Call Recording, Outbound Call Center, Call Center.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
The software is a useful solution for small and medium businesses from a variety of domains. and CenterWare Inbound's target customer size include: Medium and large size businesses.