Compare Amity and Pega CRM - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Amity or Pega CRM?

Pega CRM is more expensive to implement (TCO) than Amity, and Pega CRM is rated higher (87/100) than Amity (80/100). Pega CRM offers users more features (3) than Amity (0).

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Amity Vs. Pegasystems

Amity: Amity helps SaaS companies dramatically improve conversions, on-boarding, retention and growth to lower the Cost of Acquiring Customers (CAC) and maximize their Lifetime Value (LTV).nnAmity is the only platform to combine workflow, automation and intelligence so B2B SaaS companies can win at the three core stages critical to their success: get cu...

Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.

Who is more expensive? Amity or Chordiant?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Amity and Chordiant.

Amity price starts at $0.06 per user/month , On a scale between 1 to 10 Amity is rated 2, which is much lower than the average cost of Customer Experience Management software. Chordiant price starts at $90 per user/month , When comparing Chordiant to its competitors, the software is rated 4 - lower than the average Customer Experience Management software cost.

Bottom line: Chordiant is more expensive than Amity.

Which software includes more/better features?

We've compared Amity Vs. Pega CRM based on some of the most important and required Customer Experience Management features.

Amity: We are still working to collect the list of features for Amity.

Chordiant: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Amity's typical customers include: Small, medium and large size businesses, and Chordiant's target customer size include: Start up, Small business, Medium business, Large business.