Compare Enterprise Feedback and Amity - Sep 2022

Shlomi Lavi

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Bottom Line: Which is Better - Enterprise Feedback or Amity?

Enterprise Feedback is more expensive to implement (TCO) than Amity, and Enterprise Feedback is rated higher (92/100) than Amity (80/100). Enterprise Feedback offers users more features (3) than Amity (0).

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Verint Vs. Amity

Verint: ...

Amity: Amity helps SaaS companies dramatically improve conversions, on-boarding, retention and growth to lower the Cost of Acquiring Customers (CAC) and maximize their Lifetime Value (LTV).nnAmity is the only platform to combine workflow, automation and intelligence so B2B SaaS companies can win at the three core stages critical to their success: get cu...

Who is more expensive? Enterprise Feedback or Amity?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Enterprise Feedback and Amity.

Enterprise Feedback accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Enterprise Feedback Management is rated 6, which is similar to the average cost of Customer Experience Management software. Amity price starts at $0.06 per user/month , When comparing Amity to its competitors, the software is rated 2 - much lower than the average Customer Experience Management software cost.

Bottom line: Enterprise Feedback is more expensive than Amity.

Which software includes more/better features?

We've compared Enterprise Feedback Vs. Amity based on some of the most important and required Customer Experience Management features.

Enterprise Feedback: Data Import/Export, Basic Reports, Online Customer Support.

Amity: We are still working to collect the list of features for Amity.

Target customer size

Enterprise Feedback's typical customers include: Small, medium and large size businesses, and Amity's target customer size include: Small, medium and large size businesses.