Shlomi Lavi /
Sep 19, 2022
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Bottom Line: Which is Better - Gainsight or Amity?
Gainsight is more expensive to implement (TCO) than Amity, and Gainsight is rated higher (85/100) than Amity (80/100). Gainsight offers users more features (4) than Amity (0).
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Gainsight Vs. Amity
Gainsight: It takes more than technology to align your customer-facing teams around successful outcomes. It takes effective, tested processes. It takes Gainsight prescriptive Customer Success Elements.
Amity: Amity helps SaaS companies dramatically improve conversions, on-boarding, retention and growth to lower the Cost of Acquiring Customers (CAC) and maximize their Lifetime Value (LTV).nnAmity is the only platform to combine workflow, automation and intelligence so B2B SaaS companies can win at the three core stages critical to their success: get cu...
Who is more expensive? Gainsight or Amity?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Gainsight and Amity.
Gainsight price starts at $2,500 per company/month , On a scale between 1 to 10 Gainsight is rated 4, which is lower than the average cost of Customer Experience Management software. Amity price starts at $0.06 per user/month , When comparing Amity to its competitors, the software is rated 2 - much lower than the average Customer Experience Management software cost.
Bottom line: Gainsight is more expensive than Amity.
Which software includes more/better features?
We've compared Gainsight Vs. Amity based on some of the most important and required Customer Experience Management features.
Gainsight: Data Analysis Tools, Customer Experience Management, Communications, Product Lifecycle Management.
Amity: We are still working to collect the list of features for Amity.
Target customer size
Gainsight's typical customers include: Small, medium and large size businesses, and Amity's target customer size include: Small, medium and large size businesses.