Shlomi Lavi /
Dec 29, 2022
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Bottom Line: Which is Better - Avaya or jive communications?
Avaya is more expensive to implement (TCO) than jive communications, and jive communications is rated higher (93/100) than Avaya (73/100). jive communications offers users more features (3) than Avaya (0). There is a clear winner in this case and it is jive communications!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Avaya Vs. JIVE
Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.
JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.
Who is more expensive? Avaya or jive communications?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Avaya and jive communications.
Avaya price starts at $19.95 per user/month , On a scale between 1 to 10 Avaya is rated 4, which is lower than the average cost of VoIP software. jive communications price starts at $18.95 per user/month , When comparing jive communications to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: Avaya is more expensive than jive communications.
Which software includes more/better features?
We've compared Avaya Vs. jive communications based on some of the most important and required VoIP features.
Avaya: We are still working to collect the list of features for Avaya.
jive communications: Customer Service, Sales Automation, Social Media.
Target customer size
Avaya's typical customers include: Medium and large size businesses, Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment.