Shlomi Lavi / Jul 18, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Customer Service is more expensive to implement (TCO) than Chatra, and Chatra is rated higher (90/100) than Customer Service (62/100).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cogsdale: With more than 300 clients worldwide, Cogsdale focuses on public and private utilities, local government organizations and utility co-operatives. Utility Billing Software. Cogsdale provides fully integrated solutions by leveraging the knowledge of our customers with the strength of the Microsoft Dynamics platform. As a Microsoft Gold Certified P...
Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer Service and Chatra.
Customer Service price starts at $55 per user/month , On a scale between 1 to 10 Customer Service Management is rated 2, which is much lower than the average cost of Chat software. Chatra price starts at $17 per agent/month , When comparing Chatra to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Customer Service cost is around the same cost of Chatra.
We've compared Customer Service Vs. Chatra based on some of the most important and required Chat features.
Customer Service: We are still working to collect the list of features for Customer Service.
Chatra: We are still working to collect the list of features for Chatra.
Customers of the software include small and medium businesses as well as large enterprises. and Chatra's target customer size include: Small, medium and large size businesses.
starts at $55 per user/month
Cogsdale Customer Service Management is a customer relationship management solution for businesses of all sizes. Its capabilities include permit management, license management, payment management, and o...
Compare Pricing| ITQlick Score: | 62/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Chat -> Customer Service review |
| Company: | Cogsdale |
| Pricing: | starts at $55 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Customer Service review, Customer Service pricing, Customer Service alternatives |
| ITQlick Score: | 90/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Chat -> Chatra review |
| Company: | Chatra |
| Pricing: | starts at $17 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Chatra review, Chatra pricing, Chatra alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.