Enterprise Feedback Management is a cloud-based customer experience software that helps businesses to leverage the Voice of the Customer in making smarter and quicker business decisions.
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Enterprise Feedback is more expensive to implement (TCO) than FullStory, and Enterprise Feedback is rated higher (92/100) than FullStory (82/100). Both tools offer the same amount of features.
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Verint: ...
FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Enterprise Feedback and FullStory.
Enterprise Feedback accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Enterprise Feedback Management is rated 6, which is similar to the average cost of Customer Experience Management software. FullStory price starts at $899 per license , When comparing FullStory to its competitors, the software is rated 2 - much lower than the average Customer Experience Management software cost.
Bottom line: Enterprise Feedback is more expensive than FullStory.
We've compared Enterprise Feedback Vs. FullStory based on some of the most important and required Customer Experience Management features.
Enterprise Feedback: Data Import/Export, Basic Reports, Online Customer Support.
FullStory: Dashboard, Data Analysis Tools, Data analysis.
Enterprise Feedback's typical customers include: Small, medium and large size businesses, and FullStory's target customer size include: Small, medium and large size businesses.
Enterprise Feedback Management is a cloud-based customer experience software that helps businesses to leverage the Voice of the Customer in making smarter and quicker business decisions.
Compare Pricingstarts at $899 per license
FullStory is a customer experience management software that helps businesses see their customers interactivity and reaction to their apps or sites. With the software custom and enterprise-level dashboards, user...
Compare PricingITQlick Score: | 92/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Customer Experience Management -> Enterprise Feedback review |
Company: | Verint |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Enterprise Feedback review, Enterprise Feedback pricing, Enterprise Feedback alternatives |
ITQlick Score: | 82/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Customer Experience Management -> FullStory review |
Company: | FullStory |
Pricing: | starts at $899 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | FullStory review, FullStory pricing, FullStory alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.