starts at $29 per user/month
Freshservice ServiceDesk is cloud-based IT service management software giving users all the IT support they need.
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Informatica PowerCenter is more expensive to implement (TCO) than Freshservice ServiceDesk, and Informatica PowerCenter is rated higher (87/100) than Freshservice ServiceDesk (62/100). Informatica PowerCenter offers users more features (3) than Freshservice ServiceDesk (0).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
Informatica: Informatica provides data integration software and services that enable organizations to gain a competitive advantage in today’s global information economy by empowering them with timely, relevant and trustworthy data for their top business imperatives.
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshservice ServiceDesk and Informatica PowerCenter.
Freshservice ServiceDesk price starts at $29 per user/month , On a scale between 1 to 10 Freshservice ServiceDesk is rated 4, which is lower than the average cost of IT Management software. Informatica PowerCenter price starts at $2,000 per month , When comparing Informatica PowerCenter to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: Freshservice ServiceDesk cost is around the same cost of Informatica PowerCenter.
We've compared Freshservice ServiceDesk Vs. Informatica PowerCenter based on some of the most important and required IT Management features.
Freshservice ServiceDesk: We are still working to collect the list of features for Freshservice ServiceDesk.
Informatica PowerCenter: Data Import/Export, Basic Reports, Online Customer Support.
The typical clients of Freshservice ServiceDesk are the individuals that has small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses and even large enterprises that enjoys the benefits from the services from IT, web and data hosting and other related information services sectors, mainly with IT management, helpdesk and self-service portal. Although the software is most suitable for small and medium businesses, it has also been deployed on enterprise level because of its flexible architecture and extensive functionality.
starts at $29 per user/month
Freshservice ServiceDesk is cloud-based IT service management software giving users all the IT support they need.
Compare Pricingstarts at $2,000 per month
Informatica PowerCenter is a data integration and management solution for small and medium businesses. It features quick data analysis and management capabilities. The software was designed and launched by Info...
Compare PricingITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | IT Management -> Freshservice ServiceDesk review |
Company: | FRESHDESK INC. |
Pricing: | starts at $29 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Freshservice ServiceDesk review, Freshservice ServiceDesk pricing, Freshservice ServiceDesk alternatives |
ITQlick Score: | 87/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | IT Management -> Informatica PowerCenter review |
Company: | Informatica |
Pricing: | starts at $2,000 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Informatica PowerCenter review, Informatica PowerCenter pricing, Informatica PowerCenter alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.