Shlomi Lavi /
Dec 13, 2022
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Bottom Line: Which is Better - FullStory or Contentsquare?
Contentsquare is more expensive to implement (TCO) than FullStory, and Contentsquare is rated higher (84/100) than FullStory (82/100). Both tools offer the same amount of features.
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FullStory Vs. ClickTale
FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.
ClickTale : ClickTale is the industry leader in Customer Experience Analytics (CEA), providing businesses with revolutionary insights into their customers’ online behavior. Over 70,000 businesses rely on ClickTale to optimize website performance, improve usability and dramatically increase conversion rates. ClickTale tracks every mouse move, click and scroll, ...
Who is more expensive? FullStory or ClickTale?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FullStory and ClickTale.
FullStory price starts at $899 per license , On a scale between 1 to 10 FullStory is rated 2, which is much lower than the average cost of Customer Experience Management software. ClickTale price starts at $99 per user/month , When comparing ClickTale to its competitors, the software is rated 6 - similar to the average Customer Experience Management software cost.
Bottom line: ClickTale is more expensive than FullStory.
Which software includes more/better features?
We've compared FullStory Vs. Contentsquare based on some of the most important and required Customer Experience Management features.
FullStory: Dashboard, Data Analysis Tools, Data analysis.
ClickTale: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
FullStory's typical customers include: Small, medium and large size businesses, There are over 100,000 customers of the software around the world including small and medium
businesses as well as large enterprises.