Shlomi Lavi /
Jul 18, 2022
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Bottom Line: Which is Better - FullStory or FUEL CYCLE?
FUEL CYCLE is more expensive to implement (TCO) than FullStory, and FullStory is rated higher (82/100) than FUEL CYCLE (55/100). FullStory offers users more features (3) than FUEL CYCLE (1). There is a clear winner in this case and it is FullStory!
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FullStory Vs. FUEL CYCLE
FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.
FUEL CYCLE: Fuel Cycle empowers the entire organization with a deep, on-demand market understanding to solve the hardest research problems businesses face. Do not settle for disconnected products, trackers, and tools — take control of continuous research, automated, fully integrated, in one research software.
Who is more expensive? FullStory or FUEL CYCLE?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FullStory and FUEL CYCLE.
FullStory price starts at $899 per license , On a scale between 1 to 10 FullStory is rated 2, which is much lower than the average cost of Customer Experience Management software. FUEL CYCLE accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 FullStory is rated 2, which is much lower than the average cost of Customer Experience Management software.
Bottom line: FUEL CYCLE is more expensive than FullStory.
Which software includes more/better features?
We've compared FullStory Vs. FUEL CYCLE based on some of the most important and required Customer Experience Management features.
FullStory: Dashboard, Data Analysis Tools, Data analysis.
FUEL CYCLE: Marketing.
Target customer size
FullStory's typical customers include: Small, medium and large size businesses, and FUEL CYCLE's target customer size include: SMBs.