Shlomi Lavi /
Jul 18, 2022
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Bottom Line: Which is Better - FullStory or GroupHigh?
GroupHigh is more expensive to implement (TCO) than FullStory, and GroupHigh is rated higher (83/100) than FullStory (82/100). FullStory offers users more features (3) than GroupHigh (0).
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FullStory Vs. GroupHigh
FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.
GroupHigh: Founded in 2012 by Andy Theimer and Bill Brennan, GroupHigh has grown to a leading public relations and marketing software provider. Located in Boulder, Colorado, GroupHigh has a growing client base of more than 400 organizations ranging from small marketing and public relations agencies to divisions of large enterprise organizations.
GroupHigh...
Who is more expensive? FullStory or GroupHigh?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FullStory and GroupHigh.
FullStory price starts at $899 per license , On a scale between 1 to 10 FullStory is rated 2, which is much lower than the average cost of Customer Experience Management software. GroupHigh price starts at $8,000 per user/year , When comparing GroupHigh to its competitors, the software is rated 6 - similar to the average Customer Experience Management software cost.
Bottom line: GroupHigh is more expensive than FullStory.
Which software includes more/better features?
We've compared FullStory Vs. GroupHigh based on some of the most important and required Customer Experience Management features.
FullStory: Dashboard, Data Analysis Tools, Data analysis.
GroupHigh: We are still working to collect the list of features for GroupHigh.
Target customer size
FullStory's typical customers include: Small, medium and large size businesses, and GroupHigh's target customer size include: Small, medium and large size businesses.