Compare FullStory and Oracle Responsys - Jul 2022

Shlomi LaviShlomi Lavi / Jul 18, 2022

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Bottom Line: Which is Better - FullStory or Oracle Responsys?

Oracle Responsys is more expensive to implement (TCO) than FullStory, and Oracle Responsys is rated higher (84/100) than FullStory (82/100). FullStory offers users more features (3) than Oracle Responsys (0).

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FullStory Vs. Oracle

FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.

Oracle: With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data...

Who is more expensive? FullStory or Oracle Responsys?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FullStory and Oracle Responsys.

FullStory price starts at $899 per license , On a scale between 1 to 10 FullStory is rated 2, which is much lower than the average cost of Customer Experience Management software. Oracle Responsys price starts at $49,500 per year , When comparing Oracle Responsys to its competitors, the software is rated 8 - higher than the average Customer Experience Management software cost.

Bottom line: Oracle Responsys is more expensive than FullStory.

Which software includes more/better features?

We've compared FullStory Vs. Oracle Responsys based on some of the most important and required Customer Experience Management features.

FullStory: Dashboard, Data Analysis Tools, Data analysis.

Oracle Responsys: We are still working to collect the list of features for Oracle Responsys.

Target customer size

FullStory's typical customers include: Small, medium and large size businesses, and Oracle Responsys's target customer size include: Small, medium and large size businesses.

FullStory

ITQlick rating
(4.6/5)

starts at $899 per license

FullStory is a customer experience management software that helps businesses see their customers interactivity and reaction to their apps or sites. With the software custom and enterprise-level dashboards, user...

Categories: Data Analysis Tools, Dashboards & KPIs, Customer Management Module, Process analysis.

Oracle Responsys

ITQlick rating
(2.8/5)

starts at $49,500 per year

Oracle Responsys is a trending cloud-based Marketing software, it is designed to support small, medium and large size business. Oracle Responsys received a rating of 2.5 from ITQlick team. The software cost is ...

Categories: CRM, Complaint Management, Customer Loyalty, Customer Success, Lead Generation.

Compare specifications

Compare features

FullStory: 3 Features

Dashboard
Data Analysis Tools
Data analysis

Oracle Responsys: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
FullStory
ITQlick rating
4.6/5
Score
82/100
Pricing
2.2/10
License pricing
$899 per license
Functionality
7
Compare
Oracle R...
ITQlick rating
2.8/5
Score
84/100
Pricing
8/10
License pricing
$49,500 per year
Functionality
12
Enterpri...
ITQlick rating
3.2/5
Score
92/100
Pricing
7/10
License pricing
Pricing not available
Functionality
4
Pega CRM
ITQlick rating
3.8/5
Score
87/100
Pricing
4.8/10
License pricing
$90 per user/month
Functionality
4
Gainsight
ITQlick rating
4.3/5
Score
85/100
Pricing
5.4/10
License pricing
$2,500 per company/month
Functionality
12

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.