Shlomi Lavi /
Jul 18, 2022
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Bottom Line: Which is Better - FullStory or Prezly?
Prezly is more expensive to implement (TCO) than FullStory, and Prezly is rated higher (91/100) than FullStory (82/100). FullStory offers users more features (3) than Prezly (0).
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FullStory Vs. Prezly.com
FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.
Prezly.com: Prezly is an enterprise platform for newsrooms, contact management, and outreach: the better way to do stakeholder communication.Connect your content with your influencers.
Manage your stories. Engage your influencers. Measure and increase your impact.
Who is more expensive? FullStory or Prezly?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FullStory and Prezly.
FullStory price starts at $899 per license , On a scale between 1 to 10 FullStory is rated 2, which is much lower than the average cost of Customer Experience Management software. Prezly price starts at $50 per user/month , When comparing Prezly to its competitors, the software is rated 4 - lower than the average Customer Experience Management software cost.
Bottom line: Prezly is more expensive than FullStory.
Which software includes more/better features?
We've compared FullStory Vs. Prezly based on some of the most important and required Customer Experience Management features.
FullStory: Dashboard, Data Analysis Tools, Data analysis.
Prezly: We are still working to collect the list of features for Prezly.
Target customer size
FullStory's typical customers include: Small, medium and large size businesses, The usual customers of Prezly are the small to medium-sized business (SMBs) owners that make use of the industry of marketing, mainly with the PR system.