Shlomi Lavi / May 16, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Gainsight is more expensive to implement (TCO) than Quantum Metric, and Gainsight is rated higher (85/100) than Quantum Metric (62/100). Gainsight offers users more features (4) than Quantum Metric (0).
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Gainsight: It takes more than technology to align your customer-facing teams around successful outcomes. It takes effective, tested processes. It takes Gainsight prescriptive Customer Success Elements.
Quantum Metric: Have you ever tried to buy a product online and couldn't checkout? Quantum Metric fixes this. Quantum Metric simplifies discovery of digital customer struggle. With the unique perspective of quantifying revenue impact, Quantum Metric helps enterprises identify and prioritize customer experience improvements. Applying Machine Intelligence to a...
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Gainsight and Quantum Metric.
Gainsight price starts at $2,500 per company/month , On a scale between 1 to 10 Gainsight is rated 4, which is lower than the average cost of Customer Experience Management software. Quantum Metric price starts at $5,500 per license , When comparing Quantum Metric to its competitors, the software is rated 2 - much lower than the average Customer Experience Management software cost.
Bottom line: Gainsight is more expensive than Quantum Metric.
We've compared Gainsight Vs. Quantum Metric based on some of the most important and required Customer Experience Management features.
Gainsight: Data Analysis Tools, Customer Experience Management, Communications, Product Lifecycle Management.
Quantum Metric: We are still working to collect the list of features for Quantum Metric.
Gainsight's typical customers include: Small, medium and large size businesses, and Quantum Metric's target customer size include: Medium and large size businesses.
starts at $2,500 per company/month
Gainsight is a cloud-based and on-premise Analytic customer success software solution. It merges customer data from various sources such as sales data, usage logs, surveys, and support tickets among others, and...
Compare Pricingstarts at $5,500 per license
Quantum Metric is a trending cloud-based BI software, it is designed to support medium and large size business. Quantum Metric received a rating of 4.4 from ITQlick team. The software cost is considered afforda...
Compare Pricing| ITQlick Score: | 85/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Customer Experience Management -> Gainsight review |
| Company: | Gainsight |
| Pricing: | starts at $2,500 per company/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Gainsight review, Gainsight pricing, Gainsight alternatives |
| ITQlick Score: | 62/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Customer Experience Management -> Quantum Metric review |
| Company: | Quantum Metric |
| Pricing: | starts at $5,500 per license |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Quantum Metric review, Quantum Metric pricing, Quantum Metric alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.