Shlomi Lavi / Feb 28, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Gainsight is more expensive to implement (TCO) than UpKeep, and UpKeep is rated higher (94/100) than Gainsight (85/100). UpKeep offers users more features (7) than Gainsight (4). There is a clear winner in this case and it is UpKeep!
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Gainsight: It takes more than technology to align your customer-facing teams around successful outcomes. It takes effective, tested processes. It takes Gainsight prescriptive Customer Success Elements.
UpKeep Maintenance Management: UpKeep Maintenance Management is headquartered in Los Angeles, California, and serves the global business community. As a type of Computerized Maintenance Management System (CMMS), Upkeep goes one step further: it is the premier mobile-first tool of its kind in the market. Rather than relying on a desktop, UpKeep enables businesses to conveniently...
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Gainsight and UpKeep.
Gainsight price starts at $2,500 per company/month , On a scale between 1 to 10 Gainsight is rated 4, which is lower than the average cost of Customer Experience Management software. UpKeep price starts at $45 per user/month , When comparing UpKeep to its competitors, the software is rated 2 - much lower than the average Customer Experience Management software cost.
Bottom line: Gainsight is more expensive than UpKeep.
We've compared Gainsight Vs. UpKeep based on some of the most important and required Customer Experience Management features.
Gainsight: Data Analysis Tools, Customer Experience Management, Communications, Product Lifecycle Management.
UpKeep: Remote Access, Inventory Management, Work Order Management, Mobile Access, Purchasing.
Gainsight's typical customers include: Small, medium and large size businesses,
UpKeep Maintenance software is used by a wide range of businesses across various industries, including manufacturing, facilities management, property management, hospitality, and transportation.
starts at $2,500 per company/month
Gainsight is a cloud-based and on-premise Analytic customer success software solution. It merges customer data from various sources such as sales data, usage logs, surveys, and support tickets among others, and...
Compare Pricingstarts at $45 per user/month
Upkeep software is an integrated cloud-based computerized maintenance management solution modeled to offer businesses functionalities that help them to manage assets and facilities. The core features of UpKeep ...
Compare Pricing| ITQlick Score: | 85/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Customer Experience Management -> Gainsight review |
| Company: | Gainsight |
| Pricing: | starts at $2,500 per company/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Gainsight review, Gainsight pricing, Gainsight alternatives |
| ITQlick Score: | 94/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Maintenance -> UpKeep review |
| Company: | UpKeep Maintenance Management |
| Pricing: | starts at $45 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | UpKeep review, UpKeep pricing, UpKeep alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.