Compare Jitbit Helpdesk and Jitbit Helpdesk - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Jitbit Helpdesk or Jitbit Helpdesk?

Jitbit Helpdesk is more expensive to implement (TCO) than Jitbit Helpdesk, and Jitbit Helpdesk is rated with the same score (79/100) as Jitbit Helpdesk (79/100). Both tools offer the same amount of features.

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Jitbit Vs. Jitbit

Jitbit: Jitbit Software is a contributing member of ASP (Association of Software Professionals). Jitbit Software is a contributing member of OISV (Organization of Independent Software Vendors) We are profitable and funded by our customers. We don't have to please anybody but our customers.

Jitbit: Jitbit Software is a contributing member of ASP (Association of Software Professionals). Jitbit Software is a contributing member of OISV (Organization of Independent Software Vendors) We are profitable and funded by our customers. We don't have to please anybody but our customers.

Who is more expensive? Jitbit Helpdesk or Jitbit Helpdesk?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Jitbit Helpdesk and Jitbit Helpdesk.

Jitbit Helpdesk price starts at $29 per agent/month , On a scale between 1 to 10 Jitbit Helpdesk is rated 2, which is much lower than the average cost of Help Desk software. Jitbit Helpdesk price starts at $29 per agent/month , When comparing Jitbit Helpdesk to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Jitbit Helpdesk cost is around the same cost of Jitbit Helpdesk.

Which software includes more/better features?

We've compared Jitbit Helpdesk Vs. Jitbit Helpdesk based on some of the most important and required Help Desk features.

Jitbit Helpdesk: Asset Management, Email Integration, ITIL Compliant, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Mobile Integration, Reporting, Scheduling.

Jitbit Helpdesk: Asset Management, Email Integration, ITIL Compliant, Knowledge Base/FAQ, LDAP/Active Directory Synchronization.

Target customer size

JitBit Helpdesk is perfect for small and midsize businesses and enterprises. JitBit Helpdesk is perfect for small and midsize businesses and enterprises.