Compare LivePerson and Pure Chat - Oct 2022
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Bottom Line: Which is Better - LivePerson or Pure Chat?
Pure Chat is more expensive to implement (TCO) than LivePerson, and Pure Chat is rated higher (90/100) than LivePerson (75/100).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
LivePerson Vs. Pure Chat, Inc.
LivePerson: LivePerson is the market leader in real-time intelligent customer engagement. Our mission is to help companies create deeper connections with their customers, and our investment in real-time analytics, metrics and a world-class hosted platform makes this possible at scale. From the largest global enterprises to one-person businesses, our 8,500 cust...
Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...
Who is more expensive? LivePerson or Pure Chat?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LivePerson and Pure Chat.
LivePerson accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 LiveEngage is rated 2, which is much lower than the average cost of Chat software. Pure Chat price starts at $39 per month , When comparing Pure Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: LivePerson cost is around the same cost of Pure Chat.
Which software includes more/better features?
We've compared LivePerson Vs. Pure Chat based on some of the most important and required Chat features.
LivePerson: We are still working to collect the list of features for LivePerson.
Pure Chat: We are still working to collect the list of features for Pure Chat.
Target customer size
Customers of the software include businesses of all sizes and a wide range of types. The software is a most viable solution for small and medium sized businesses.
Compare specifications
LivePerson Specifications
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> LivePerson review |
Company: | LivePerson |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | LivePerson review, LivePerson pricing, LivePerson alternatives |
Pure Chat Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> Pure Chat review |
Company: | Pure Chat, Inc. |
Pricing: | starts at $39 per month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Mobile, Cloud |
Links: | Pure Chat review, Pure Chat pricing, Pure Chat alternatives |
Compare features
LivePerson: 0 Features
Pure Chat: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.