Compare Puzzel and Puzzel - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Puzzel or Puzzel?

Puzzel is more expensive to implement (TCO) than Puzzel, and Puzzel is rated with the same score (62/100) as Puzzel (62/100). Both tools offer the same amount of features.

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Logicalware Vs. Logicalware

Logicalware: At Logicalware, your customers mean as much to us as they do to you, after all, it’s what we do. We help companies serve their customers better by providing tools to do this in the most effective and efficient way possible. Based in Edinburgh, Scotland, Logicalware is a young, dynamic company providing customer service support to a range of compan...

Logicalware: At Logicalware, your customers mean as much to us as they do to you, after all, it’s what we do. We help companies serve their customers better by providing tools to do this in the most effective and efficient way possible. Based in Edinburgh, Scotland, Logicalware is a young, dynamic company providing customer service support to a range of compan...

Who is more expensive? Puzzel or Logicalware?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Puzzel and Logicalware.

Puzzel price starts at $59 per user/month , On a scale between 1 to 10 Logicalware is rated 2, which is much lower than the average cost of Customer Service software. Logicalware price starts at $59 per user/month , When comparing Logicalware to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.

Bottom line: Puzzel cost is around the same cost of Logicalware.

Which software includes more/better features?

We've compared Puzzel Vs. Puzzel based on some of the most important and required Customer Service features.

Puzzel: Data Import/Export, Basic Reports, Online Customer Support.

Logicalware: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Mostly the deployment of Puzzel has been found in small and medium businesses. Mostly the deployment of Puzzel has been found in small and medium businesses.