Compare Mhelpdesk and Dataforma - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Mhelpdesk or Dataforma?

Mhelpdesk is more expensive to implement (TCO) than Dataforma, and Mhelpdesk is rated higher (95/100) than Dataforma (94/100). Mhelpdesk offers users more features (15) than Dataforma (11).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Mhelpdesk Vs. Dataforma Inc.

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Dataforma Inc.: Dataforma understands that good, long term business relationships are built on solid partnerships, not transaction-driven sales. If you don't succeed, we don't succeed. That's why we have an in-house consulting team dedicated serving YOU, our partner. We want our partners to have the ability to take advantage of all Dataforma has to offer. We are d...

Who is more expensive? Mhelpdesk or Dataforma?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mhelpdesk and Dataforma.

Mhelpdesk price starts at $374 per 10 users/month , On a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Field Service software. Dataforma price starts at $69.99 per user/month , When comparing Dataforma to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Mhelpdesk is more expensive than Dataforma.

Which software includes more/better features?

We've compared Mhelpdesk Vs. Dataforma based on some of the most important and required Field Service features.

Mhelpdesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, Reporting, Rules/Workflows, Scheduling.

Dataforma: Contract Management, Accounting Management, Bidding, Change Orders, Contract Management.

Target customer size

MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. Dataforma business management system is specifically designed for roofing contractors handling both residential and commercial projects.