Compare Mhelpdesk and JIRA Core - Sep 2022
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Bottom Line: Which is Better - Mhelpdesk or JIRA Core?
JIRA Core is more expensive to implement (TCO) than Mhelpdesk, and Mhelpdesk is rated higher (95/100) than JIRA Core (80/100). Mhelpdesk offers users more features (15) than JIRA Core (5). There is a clear winner in this case and it is Mhelpdesk!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Mhelpdesk Vs. Atlassian Pty Ltd
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Atlassian Pty Ltd: Software is everywhere – on our computers, our watches, our refrigerators. And the teams building software together – developers, product managers, doc writers, bug-bashers – are our heroes. Our products help teams of all sizes track and share everything, work smarter, and create better software together.We are 400 geeks, beer drinkers, nerf herder...
Who is more expensive? Mhelpdesk or JIRA Core?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mhelpdesk and JIRA Core.
Mhelpdesk price starts at $374 per 10 users/month , On a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Field Service software. JIRA Core price starts at $7.50 per user/month , When comparing JIRA Core to its competitors, the software is rated 6 - similar to the average Field Service software cost.
Bottom line: Mhelpdesk cost is around the same cost of JIRA Core.
Which software includes more/better features?
We've compared Mhelpdesk Vs. JIRA Core based on some of the most important and required Field Service features.
Mhelpdesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, Reporting, Rules/Workflows, Scheduling.
JIRA Core: Data Analysis Tools, Issue Tracking, Task Management, Time Tracking, Ticket Management.
Target customer size
MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. and JIRA Core's target customer size include: Small, medium and large size businesses.
JIRA Core
starts at $7.50 per user/month
JIRA Core is a cloud-based and on-premise task and project management software solution designed for business teams. Some of its core features include task details, business project templates, reports & dashboa...
Compare PricingCompare specifications
Mhelpdesk Specifications
ITQlick Score: | 95/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Field Service -> Mhelpdesk review |
Company: | Mhelpdesk |
Pricing: | starts at $374 per 10 users/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop |
Links: | Mhelpdesk review, Mhelpdesk pricing, Mhelpdesk alternatives |
JIRA Core Specifications
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Project Management -> JIRA Core review |
Company: | Atlassian Pty Ltd |
Pricing: | starts at $7.50 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | JIRA Core review, JIRA Core pricing, JIRA Core alternatives |
Compare features
Mhelpdesk: 15 Features
JIRA Core: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.