Mhelpdesk Vs Wintac: Side-by-Side Comparison

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Mhelpdesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
80/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$169 Per month
Hosting
NA
Functionality score
40
Fit small business
Fit medium business
Fit large business
Software review
Wintac
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
80/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
8/10
License pricing license pricing (if provided by the software vendor)
$1,495 Per license
Hosting
On premise and Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
Zendesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
$29 Per month/user
Hosting
Cloud
Functionality score
37
Fit small business
Fit medium business
Fit large business
Software review
Samanage
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 Per year/user
Hosting
Cloud
Functionality score
38
Fit small business
Fit medium business
Fit large business
Software review
Freshdesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$19 Per month/user
Hosting
On premise and Cloud
Functionality score
39
Fit small business
Fit medium business
Fit large business
Software review

Mhelpdesk Vs. Wintac: Price & Features - Which is better?

Jun 29, 2019

Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a crowd favorite!

Intac International: Founded in 1988 and headquartered in Burlington, Massachusetts, Intac International is the maker of Wintac - the award-winning, #1 best-selling, all-in-one business automation software for field service, installation, and construction companies. With over 25 years experience in providing the field service industry with the highest-quality software and support at an incredibly affordable price, Intac International has earned a reputation for being a trusted partner and true friend to our large family of users. And how large is that family? Our software is used by over 7,000 companies with over 50,000 total users spanning every state and many countries! Designed, developed, and continually enhanced by our own team of world-class software engineers, Wintac is the industry standard against which all others are compared. Far more advanced than typical service management software, Wintac has no equal in the field service industry. And with our commitment to continually enhancing our software, we have a proven record of keeping our customers on the cutting edge!

Pricing/cost comparison

The real cost of Help Desk software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Mhelpdesk TCO and Wintac total cost to help with the total cost of ownership calculation.

Mhelpdesk price Starting from $169 Per month , on a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Help Desk software. Wintac price Starting from $1,495 Per license , when comparing Wintac to their competitors, the software is rated 8 - higher than the average Help Desk software cost.

Bottom line:Wintac is more expensive than Mhelpdesk.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Mhelpdesk Vs. Wintac based on some of the most important and required Help Desk features.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, Reporting, Rules/Workflows, Scheduling, ..
Wintac list of features include the following: Inventory Management, Billing/Invoicing, Contact Management, Contract Management, Customer Database, .

Target customer size

MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. Wintac is ideal for small to medium sized companies that provide various services, from plumbing and refrigeration to fuel oil delivery.

Mhelpdesk

ITQlick rating
(4.5/5)

Starting from $169 Per month

MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk...

Categories: Contract Management, Marketing Automation, IT Asset Management, Pest Control, Maid Service.

Wintac

ITQlick rating
(4/5)

Starting from $1,495 Per license

Wintac is a cloud based field service software designed for small to medium sized service companies that require a centralized management solution. It supports field service and allows you real time interaction...

Categories: Job management, Contract Management, Operations, Asset Tracking, FS Work Order Management.

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Compare specifications

Mhelpdesk Specifications

Name: Mhelpdesk
Company: Mhelpdesk
Address USA
Platforms: Desktop

Compare features

Mhelpdesk: 8 Features

Billing and Invoicing
Customer Survey
Document Management
Knowledge Base/FAQ
Mobile Integration
Reporting
Rules/Workflows
Scheduling

Wintac: 8 Features

Inventory Management
Billing/Invoicing
Contact Management
Contract Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards