Compare Mhelpdesk and Wintac - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Mhelpdesk or Wintac?

Wintac is more expensive to implement (TCO) than Mhelpdesk, and Mhelpdesk is rated higher (95/100) than Wintac (91/100). Wintac offers users more features (16) than Mhelpdesk (15).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Mhelpdesk Vs. Intac International

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Intac International: Founded in 1988 and headquartered in Burlington, Massachusetts, Intac International is the maker of Wintac - the award-winning, #1 best-selling, all-in-one business automation software for field service, installation, and construction companies. With over 25 years experience in providing the field service industry with the highest-quality softwa...

Who is more expensive? Mhelpdesk or Wintac?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mhelpdesk and Wintac.

Mhelpdesk price starts at $374 per 10 users/month , On a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Field Service software. Wintac price starts at $1,495 per license , When comparing Wintac to its competitors, the software is rated 8 - higher than the average Field Service software cost.

Bottom line: Wintac is more expensive than Mhelpdesk.

Which software includes more/better features?

We've compared Mhelpdesk Vs. Wintac based on some of the most important and required Field Service features.

Mhelpdesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, Reporting, Rules/Workflows, Scheduling.

Wintac: Inventory Management, Billing/Invoicing, Contact Management, Contract Management, Customer Database.

Target customer size

MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. Wintac is ideal for small to medium sized companies that provide various services, from plumbing and refrigeration to fuel oil delivery.