Mhelpdesk Vs Wintac (May 2021)

Shlomi LaviShlomi Lavi / May 06, 2021

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Bottom Line: Which is Better - Mhelpdesk or Wintac?

Wintac is more expensive to implement (TCO) than Mhelpdesk, Mhelpdesk is rated higher (95/100) than Wintac (91/100). Wintac offers more features (16) to their users than Mhelpdesk (15).

Looking for the right Field Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Mhelpdesk compares with Intac International?

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Intac International: Founded in 1988 and headquartered in Burlington, Massachusetts, Intac International is the maker of Wintac - the award-winning, #1 best-selling, all-in-one business automation software for field service, installation, and construction companies. With over 25 years experience in providing the field service industry with the highest-quality softwa...

Who's more expensive? Mhelpdesk or Wintac?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Mhelpdesk and Wintac.

Mhelpdesk price starts at $30 per month , on a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Field Service software. Wintac price starts at $1,495 per license , when comparing Wintac to their competitors, the software is rated 8 - higher than the average Field Service software cost.

Bottom line:Wintac is more expensive than Mhelpdesk.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Mhelpdesk Vs. Wintac based on some of the most important and required Field Service features. Mhelpdesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, Reporting, Rules/Workflows, Scheduling. Wintac: Inventory Management, Billing/Invoicing, Contact Management, Contract Management, Customer Database.

Target customer size

MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. Wintac is ideal for small to medium sized companies that provide various services, from plumbing and refrigeration to fuel oil delivery.

Mhelpdesk

ITQlick rating
(4.3/5)

starts at $30 per month

MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Complaint Management.

Wintac

ITQlick rating
(4.2/5)

starts at $1,495 per license

Wintac is a cloud based field service software designed for small to medium sized service companies that require a centralized management solution. It supports field service and allows you real time interaction...

Categories: Field Service, Field Service - Pest Control, Field Service Mobile Apps, FS Contact Management, FS Billing / Invoicing.

Compare specifications

Compare features

Mhelpdesk: 15 Features

Billing and Invoicing
Customer Survey
Document Management
Knowledge Base/FAQ
Mobile Integration
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Barcode Scanning
Customizable Fields
Customizable Reports
Mobile Access
Work Order Management
Contributor Tracking

Wintac: 16 Features

Inventory Management
Billing/Invoicing
Contact Management
Contract Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Document Management
Lead Management
Remote Access
Sales Reports
Workflow Rules & Management
Maintenance Management
Maintenance Scheduling
Mobile Access
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Mhelpdesk
ITQlick rating
4.3/5
Score
95/100
Pricing
6/10
License pricing
$30 per month
Functionality
40
Compare
Wintac
ITQlick rating
4.2/5
Score
91/100
Pricing
8/10
License pricing
$1,495 per license
Functionality
27
Review
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Review
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceTitan
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$145 per technician/month
Functionality
22
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.