Compare NetSuite CRM and Pipedrive - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - NetSuite CRM or Pipedrive?

NetSuite CRM is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than NetSuite CRM (89/100). NetSuite CRM offers users more features (13) than Pipedrive (4).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

NetSuite Vs. Pipedrive

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises...

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? NetSuite CRM or Pipedrive?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NetSuite CRM and Pipedrive.

NetSuite CRM price starts at $129 per month , On a scale between 1 to 10 NetSuite CRM+ is rated 6, which is similar to the average cost of CRM software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: NetSuite CRM is more expensive than Pipedrive.

Which software includes more/better features?

We've compared NetSuite CRM Vs. Pipedrive based on some of the most important and required CRM features.

NetSuite CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Email Marketing.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

This CRM solution can cater to many businesses. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.