Shlomi Lavi /
Jan 16, 2023
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Bottom Line: Which is Better - Nextiva VoIP or Convoso Cloud Contact Center?
Convoso Cloud Contact Center is more expensive to implement (TCO) than Nextiva VoIP, and Nextiva VoIP is rated higher (93/100) than Convoso Cloud Contact Center (84/100). Nextiva VoIP offers users more features (11) than Convoso Cloud Contact Center (5). There is a clear winner in this case and it is Nextiva VoIP!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nextiva Vs. Convoso (formerly SafeSoft Solutions)
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...
Who is more expensive? Nextiva VoIP or Convoso Cloud Contact Center?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nextiva VoIP and Convoso Cloud Contact Center.
Nextiva VoIP price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Business VoIP is rated 2, which is much lower than the average cost of VoIP software. Convoso Cloud Contact Center price starts at $90 per feature/month , When comparing Convoso Cloud Contact Center to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: Convoso Cloud Contact Center is more expensive than Nextiva VoIP.
Which software includes more/better features?
We've compared Nextiva VoIP Vs. Convoso Cloud Contact Center based on some of the most important and required VoIP features.
Nextiva VoIP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID with Name.
Convoso Cloud Contact Center: CRM, Sales, Marketing, Sales Automation, Contact Management.
Target customer size
Nextiva is ideal for small companies and large call centers. The software can be deployed for the needs of all business size.