Compare Olark and Live Chat - Jul 2022
Compare Pricing
Shlomi Lavi / Jul 04, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Olark or Live Chat?
Olark is more expensive to implement (TCO) than Live Chat, and Olark is rated higher (91/100) than Live Chat (82/100). Live Chat offers users more features (9) than Olark (3).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Olark Vs. Live2support Inc.
Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...
Live2support Inc.: Live2Support! Live Chat Software application, is a simple plug and play hosted service and does not require any software installation or IT expertise. You just need to place HTML code into your web page to enable Live Support on your website.
Who is more expensive? Olark or Live Chat Software?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Olark and Live Chat Software.
Olark price starts at $29 per seat/month , On a scale between 1 to 10 Olark is rated 2, which is much lower than the average cost of Chat software. Live Chat Software price starts at $10 per operator/month , When comparing Live Chat Software to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Olark cost is around the same cost of Live Chat Software.
Which software includes more/better features?
We've compared Olark Vs. Live Chat based on some of the most important and required Chat features.
Olark: Data Import/Export, Basic Reports, Online Customer Support.
Live Chat Software: Billing and Invoicing, Change Management, Mobile Integration, Multi-Site Support, Remote Control Access.
Target customer size
Olark is suitable for startup marketers, small companies and companies providing online services. and Live Chat Software's target customer size include: Small, medium and large size businesses.
Compare specifications
Olark Specifications
| ITQlick Score: | 91/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Chat -> Olark review |
| Company: | Olark |
| Pricing: | starts at $29 per seat/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Olark review, Olark pricing, Olark alternatives |
Live Chat Specifications
| ITQlick Score: | 82/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Chat -> Live Chat review |
| Company: | Live2support Inc. |
| Pricing: | starts at $10 per operator/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Live Chat review, Live Chat pricing, Live Chat alternatives |
Compare features
Olark: 3 Features
Live Chat Software: 9 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.